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Exporting and deleting your data

Export all workspace data as JSON, disconnect accounts, automatic media deletion, delete the whole workspace and revoke our access at Google, Meta and TikTok.

You decide what stays with us. All data is stored in Germany; this article shows how to take it with you and how to delete it. The legal details are in the privacy policy and on the data deletion page.

Export everything

  1. Open Settings → Privacy & data.
  2. Click Download export.

You get one JSON file with the workspace, team members, profiles, connected accounts, posts with their results per platform, media file information, API keys (name and prefix only), webhooks, usage, billing status and the activity log (GDPR Art. 15 and 20). Access tokens, passwords and secrets are never exported. The download is recorded in the activity log.

What is deleted automatically

  • Media files (videos, photos, thumbnails, subtitles) are removed after the storage period of your plan once no waiting post needs them: 3 days in the trial, 7 days on Starter, 14 on Pro, 30 on Business and 90 on Agency.
  • Sessions, sign-in codes and connection links are removed when they expire.
  • Platform tokens of a removed account are deleted at once.

The posts themselves (title, text, status, links) stay in your history until you delete the workspace.

Disconnect a single account

  1. Open Accounts.
  2. Click Remove on the account's tile and confirm.

We revoke the access at the platform where the platform allows it (Google, TikTok, X) and delete the encrypted tokens. Scheduled posts for this account will then fail.

Revoke our access directly at the platform

You can also remove our app on the platform side at any time:

  • Google / YouTube: myaccount.google.com/permissions → Video Automation → remove access
  • Facebook and Instagram: Facebook settings → Apps and websites, or Instagram settings → Apps and websites
  • TikTok: Settings and privacy → Security → Apps and services
  • LinkedIn: Settings → Data privacy → Permitted services
  • Bluesky: Settings → Privacy and security → App passwords → delete the app password

When Meta or TikTok tell us that you removed the app, our deletion callbacks delete the matching accounts automatically. With Google, the account is marked Reconnect needed at the next attempt. You can check the status of a Meta deletion request with the code Meta shows you on our data deletion page.

Delete the whole workspace

This needs the owner role (permission "Data: delete").

  1. Open Settings → Privacy & data.
  2. Click Delete workspace.
  3. Type the workspace name and your password and click Delete for good.

What happens immediately:

  • the access of every connected account is revoked at the platform where possible
  • all media files are deleted
  • a running subscription is cancelled at Stripe
  • workspace, team members, profiles, posts, keys, webhooks and the activity log are deleted

This cannot be undone. Invoices remain at Stripe because tax law requires us to keep them (in Germany usually 10 years). Database backups are overwritten in the normal backup cycle.

Delete only your own user

Team members ask the owner or an administrator to remove them under Team. The owner deletes their own user by deleting the workspace or by handing over ownership first – write to info@my-video-automation.com if you need help.

Questions about privacy

Write to info@my-video-automation.com. We answer requests under the GDPR within one month.